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CUSTOMER CARE

 

Have any questions or concerns? Feel free to text us at 678-862-4532 or email us at clientservices@beverly-keys.com

RETURN

RETURN POLICY 

By completing your purchase you agree to our terms and conditions . All garments are handcrafted and made to order. Our construction process begins after completion of payment, All sales are final. If you do not like the fit, items may be returned and exchanged for same item only. Eligible returns must be in original unworn, unaltered condition with all tags attached. Alteration services are available free of charge, Items may be returned to have any fitting issues resolved but are not eligible for cash return. 

 

Custom garments are not eligible for return, all sales are final. Alteration services can be provided to resolve any fitting issues 

 

Shipping policy 

 

All designs are handcrafted and made to order please allow an appropriate length of time for the completion of your order.

 

  • Non-formal designs 1-2 weeks

  • formal designs 3-4 weeks 

  • custom non formal designs 2 weeks

  • Custom formal designs 4-6 weeks 

SHIPPING
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